We offer a number of value-add services here at Ashaun. A successful partnership is what matters to our team most!
ASHAUN SERVICE LISTING
Ashaun’s Multichannel contact center leverage the latest in email management technology that integrates our automatic call distribution queues and with our email response system to maximize our agent utilization rates.
Responding to issues with 24/7 Ashaun’s live agents can increase customer satisfaction and increase retention.
Ashaun’s superb email services has fused the workforce and the training course convenience to safeguard data that your customer matters are resolved swiftly and successfully.
As email volume increases due to seasonality or specific support issues, Ashaun’s email services allows the flexibility to ramp up quickly to respond to all email inquiries in a well-timed routine. Advance your Email Customer Support and experience. Concentrate on your core business.
LIVE CHAT SERVICES
Are you looking for new ways to provide tailored, timely care to your customers? If you’re not using Live Chat thus far, rest assured your competitors are! Ashaun call center solutions understands that adding Live Chat to your in-house operations can be an intimidating prospect.
Ashaun can manage your website inquires 24 hours a day, 7 days a week. Ashaun will instantaneously pinpoint technical issues with your website as soon as they happen, and alert you to any problems
Ashaun provides 24/7/365 coverage. Moreover, our live chat agents can learn your business, answer inquiries and be trained on the proper lead capture method that works best for you.
Ashaun can help you decide if web chat support outsourcing makes sense for your company. This gives you the ability to use one resource for all the methods that your customers and prospects want to contact you.
It’s no longer about cutting costs and saving money. It is about doing things faster, more resourcefully, getting to the market more rapidly than your competitors, and maximizing workforce flexibility.
Amplifies marketing awareness by
Amplifies the identification of promising sales leads by
Improved early-stage direct engagement by
Improved mid-stage engagement by
Boosted closings by
Improved post-sales education by
A recent study found that customers who use Live Chat are three times more likely to buy, since this method of contact provides direct and personal interaction.
WIRELESS CALL CENTER SERVICES