CUSTOMER EXPERIENCE SOLUTIONS
The cornerstone of effective operational support
and WHY IT MATTERS
In the course of Ashaun’s work on any project, our goals are always client-driven. We are here to solve your short-term problems, so your business can achieve its long-term goals. Once begun, we are relentless in going the extra-mile to not only make a difference operationally, but to “Be a Difference Maker” in your organization’s ongoing financial success.
Your industry, mission, goals, objectives, clients, customers, competitors, and employees -- all matter. As an outsourced solution, Ashaun’s first goal is to build trust. Earning your trust begins with transparency and a mutual desire to identify and solve existing problems. At Ashaun we listen carefully and work diligently to understand your business before suggesting any solutions.
the FOCAL POINT OF EVERYTHING
Ashaun is a “customer centric” company dedicated to serving clients, customers, and employees in the way that fully supports what our clients need and their customers want.
At Ashaun, every employee, in every location, division, department and workgroup, understands the significance of his or her personal role and how it positively contributes to your success as a client, the loyalty of your customers, and the overall success of your company. Most importantly, Ashaun employees understand that it is the client customer, the people they serve daily, who ultimately “sign their paycheck.”
Customer Centricity is not a fad for a few, but a field guide for business success and survival. At Ashaun, Customer Appreciation Day, is every day! Your needs and the needs of your customers are, without exception, the center of our business universe, strategy, and service offerings.
the TRUE VALUE OF DIVERSE EXPERTISE
At Ashaun, our team members work with the client team to establish a positive, authentic, goal-focused, collaborative relationship that is pure “Win-Win-Win!” Understanding the industry-specific needs and goals of our clients and their customers, enables Ashaun to identify and hire the right people, with the right attitude, education, skills and experience to consistently meet project goals, day-after-day, month-after-month, year-over-year.
At Ashaun, we hire good people with great potential and help them grow through challenging positions that require them to call upon their strengths and deliver their very best. In sourcing team member talent, we look for industry-specific experience, coupled with a healthy, positive, can-do attitude. We align the gifts and skill sets of each employee to the client’s specific needs for the position. We screen, interview and train, track their progress, provide ongoing feedback, and help them grow!
BEGINNING WITH THE END IN MIND
Since its founding in the year 2000, Ashaun has consistently provided a seamless standard of excellence that has met or exceeded client requirements and industry best practices for service level and performance.